Terms and Conditions
Don Memo Coffee Last updated: [DATE]
Welcome to Don Memo Coffee. These Terms and Conditions ("Terms") govern your access to and use of donmemocoffee.us (the "Site") and any products purchased through it. By placing an order, creating an account, or otherwise using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. About Us
Don Memo Coffee sells small-batch roasted coffee, including whole bean and ground options in Medium and Dark Roast, direct to consumers through this Site. For questions, you can reach us through our Contact page.
2. Eligibility
You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order on this Site. By using the Site, you represent that you meet this requirement.
3. Products and Availability
- All products are subject to availability. We reserve the right to limit quantities, discontinue a roast or product, or refuse any order at our discretion.
- Product descriptions, tasting notes (e.g., "notes of caramel, cocoa & citrus"), and images are provided for general guidance. Actual flavor may vary slightly by batch due to the nature of small-batch roasting.
- Prices are listed in USD and are subject to change without notice. We make reasonable efforts to ensure pricing accuracy but are not liable for typographical or pricing errors; if an error is discovered after you place an order, we will contact you before shipping.
4. Orders and Payment
- All orders placed through the Site are processed through Shopify's checkout system. By submitting an order, you authorize us to charge your chosen payment method for the total order amount, including applicable taxes and shipping.
- We reserve the right to cancel or refuse any order for reasons including suspected fraud, unauthorized activity, or errors in pricing or product information.
- You are responsible for providing accurate shipping and billing information at checkout.
5. Shipping
- Shipping times and costs will be provided at checkout and may vary based on location and carrier.
- Risk of loss and title for products pass to you upon our delivery to the shipping carrier.
- We are not responsible for delays caused by the shipping carrier, customs, or circumstances outside our control.
6. Returns, Refunds, and Cancellations
- [Insert your specific return window, e.g., "We accept returns within 14 days of delivery for unopened, unused products."]
- Due to the nature of food products, opened or used coffee products may not be eligible for return unless defective.
- To request a return or refund, contact us at [support email/contact page] with your order number.
- We reserve the right to refuse returns that do not meet these conditions.
7. Subscriptions (if applicable)
If you sign up for a recurring coffee subscription:
- Your payment method will be charged automatically on each billing cycle until you cancel.
- You may cancel or modify your subscription at any time through your account or by contacting us, subject to [insert cutoff period, e.g., "at least 3 days before your next billing date"].
- Subscription pricing and frequency are subject to change with advance notice.
8. Wholesale Inquiries (if applicable)
Wholesale account terms, including minimum order quantities and pricing, are governed separately and made available upon request through our Wholesale page or by contacting us directly.
9. Account Registration
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us immediately of any unauthorized use.
10. Intellectual Property
All content on this Site, including the Don Memo Coffee name, logo, product photography, and text, is the property of Don Memo Coffee or its licensors and may not be copied, reproduced, or used without prior written permission.
11. User Conduct
You agree not to use the Site to:
- Violate any applicable law or regulation
- Submit false or misleading information
- Attempt to interfere with the Site's security or normal operation
- Use the Site for any fraudulent or unauthorized commercial purpose
12. Limitation of Liability
To the fullest extent permitted by law, Don Memo Coffee shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or products purchased, including but not limited to allergic reactions, dissatisfaction with taste, or shipping delays. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.
13. Allergen and Food Disclaimer
Our products are roasted and packaged in a facility that may also process other food products. Please review product labeling for ingredient and allergen information before consumption.
14. Third-Party Services
This Site is powered by Shopify and may use third-party services for payment processing, shipping, and analytics. Your use of those services may be subject to their own terms and privacy policies.
15. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect and use your information.
16. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
17. Governing Law
These Terms are governed by the laws of the State of [YOUR STATE], without regard to its conflict of law provisions, unless otherwise required by applicable consumer protection law.
18. Contact Us
If you have questions about these Terms, please reach out through our Contact page or email us at [insert business email].